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Prudential is a highly regulated company with a history of conservative risk management strategies. In adopting agile, they faced a significant challenge in shifting their culture and mindset to accommodate a new way of working. Before their transformation, any risk in a program was a concern — to the point where the company was at a standstill due to its own over-cautious operating model.

When we began work with Prudential’s Individual Life Insurance unit, they had been struggling for two years, and had invested millions of dollars on a technology program, without delivering a single line of working code.

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