Leveraging an Agile Mindset to Deliver Customer Value

In a world that is changing faster than ever before, one of the top priorities for Agilists is to adapt to continuous change while delivering customer value faster and better than ever before - a challenging task!

Adopting an agile mindset is crucial for navigating the complexities of rapid market shifts, technological advancements, and evolving customer expectations.

However, there are simple yet effective practices that can significantly enhance an Agile journey. This session will introduce a straightforward 3-step “Value Delivery Framework” designed to be implemented immediately, ensuring that organizations can deliver customer value more efficiently and effectively.

Through this framework, teams can achieve higher levels of productivity, responsiveness, and customer satisfaction. Additionally, supporting Business Case Studies from various experiences will bridge the gap between theory and practice, offering a comprehensive and practical knowledge-sharing experience.

Attendees will gain insights into real-world applications of an agile mindset, making it easier to drive continuous improvement and deliver customer value in their own organizations.

About Max Ekesi:

Max Ekesi has held various leadership roles in IT for 22+ years in PMO, Software Development, and Product Organizations. He has been leading Agile IT Transformations since 2007 in companies such as Dell, General Motors, Whole Foods/Amazon, and now PayPal.

Max loves leveraging Agile and Kaizen principles to continuously find ways to deliver customer value faster and better. He has been actively involved with Agile Austin for 12+ years and is presently serving on the Board as President.

In his spare time, Max enjoys playing, watching, and coaching soccer, and traveling the world with his wife and two daughters.