Modern Operating Models in a Changing World

Video Overview:

In this video, we explore the crucial distinction between a business model and an operating model. While the business model describes how a company creates value, the operating model defines the system used to achieve those objectives. We discuss three key types of operating models—centralized, decentralized, and customer-centric—and how each can be tailored to meet specific needs. Plus, we reveal the golden process that top companies use to keep their operations running smoothly. Don’t miss out—sign up for our free webinar to dive deeper into optimizing your operating model.

Video Transcription:

So let’s say we have a business, their business model describes the rationale for how they create value, but at the heart of that model. Is the operating model. This is the actual system they should use to fulfill the business models objectives. And it’s not a one size fits all type of deal here.

First, we have a centralized model where decisions are coming from the top. Of course, there’s also a decentralized model where decisions are spread throughout the organization and there’s the customer centric model where operations are all about the customers.

Now there’s this golden process that top companies utilize to ensure that their models run smoothly.

Make sure to sign up for our free webinar to learn more about that link in the description.